LexiCode

Introduction:

We have an exciting new opportunity for an experienced HIM professional to join our LexiCode team!

Job Description:

We have an exciting new opportunity for an experienced HIM professional to join our LexiCode team! The Client Relations Manager is responsible for client satisfaction and retention, upselling, problem solving, and volume projections. Position will work out of our Columbia, SC office.

Job Functions:

  • Maintain and build professional relationships with existing clients in furtherance of company goals; Work in conjunction with Account Managers and Senior Management to improve client satisfaction and problem solve client feedback/complaints, project client volumes.
  • Determine the customer’s needs, make service recommendations according to customer’s needs, offer value added services to enhance satisfaction; Sells additional services to current customers.
  • Provides guidance, direction and information to clients on specific situations that arise.
  • Travel to client sites as needed for presentations or problem solving;
  • Monitor and regularly report on client satisfaction and volume projections;
  • Comply with confidentiality standards, including HIPAA privacy regulations.

Requirements:

  • RHIA, RHIT or CCS credential from AHIMA is preferred and desired
  • Bachelor’s or Associate’s degree
  • 2-5 years’ work experience in HIM management, sales, or consulting
  • Proven experience in medium to complex management activities, such as business development, or people/project management
  • Ability to travel when needed

Key competencies:

  • Critical thinking and problem solving
  • Client service
  • Planning and organizing
  • Decision-making
  • Effective communication
  • Influencing and leading
  • Team work
  • Negotiation
  • Adaptability

About LexiCode:

For more than 30 years LexiCode has provided quality HIM coding and consulting services to healthcare providers nationwide. Our consultants work to enhance operations in every type and size of healthcare provider environment. Today LexiCode, a SourceHOV company, remains the industry leader in coding compliance solutions. www.LexiCode.com

SourceHOV is a proud sponsor of the 100,000 jobs Mission to employ America’s veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it’s a great thing to do for our business. Our Nation’s military veterans represent the best this country has to offer and they bring meaningful skills to the workplace.

SourceHOV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or protected veteran status.
EOE M/F/D/V

Required Qualifications:

Requirements:

  • RHIA, RHIT or CCS credential from AHIMA is preferred and desired
  • Bachelor’s or Associate’s degree
  • 2-5 years’ work experience in HIM management, sales, or consulting
  • Proven experience in medium to complex management activities, such as business development, or people/project management
  • Ability to travel when needed

Education Qualifications:

Bachelor’s or Associate’s degree

Instructions for Resume Submission:

Apply Online: https://www.talento.io/eFpWorkplace/logonInit.do?org=%20LEXICODE%20&rid=%205800